Privacy Policy

Last updated: [30/08/2025]

At Rockroot Wellness, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or get in touch.

1. Who We Are

Rockroot Wellness offers Pilates, movement, and wellness services designed to support your health and wellbeing.
If you have any questions about this policy or how we handle your data, you can contact us. 

2. What Information We Collect

When you use our website or contact us, we may collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Any details you share in our contact form or enquiry

We may also collect technical information automatically, such as your IP address or browser type, to help our website run smoothly.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Provide information about our services
  • Manage bookings and client communication
  • Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Our website uses cookies to enhance your experience:

  • Essential cookies help the site function properly.
  • Optional cookies (like analytics tools) track anonymous visitor behaviour.

You can adjust your browser settings to block cookies if you prefer.

5. How We Store Your Data

  • Contact form submissions are sent to our email inbox and may also be stored in the website system.
  • We only keep your information as long as necessary to respond to your enquiry or provide our services.
  • We take reasonable steps to keep your information secure.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you
  • Ask us to correct mistakes in your data
  • Ask us to delete your data
  • Withdraw your consent at any time

To exercise these rights, please email us at rockrootwellness@protonmail.com.

7. Third Parties

We may use trusted third-party services (like email providers, booking systems, or analytics tools) to support our services. They only process your data as needed and in accordance with UK GDPR.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page.